School Spirit Desk Mouse Pad

Refund & Return Policy

At Southern Elegance, we want you to be happy with your purchase. If you are not fully satisfied, we offer returns under the following conditions:

Return Window

Returns must be requested within 30 days of the purchase date. Unfortunately, we cannot offer refunds or exchanges after 30 days.

Return Requirements

To qualify for a return or refund:

• The item must be unused and in the same condition that you received it

• The item must be in its original packaging

• The product must be able to be resold

Items that show signs of use, damage, or are missing original packaging may not be eligible for a refund.

Non-Refundable Items

Custom or personalized items may not be eligible for refunds unless there is a manufacturing defect or error on our part.

Refund Process

Once your return is received and inspected, we will notify you of the approval or denial of your refund. If approved, your refund will be processed back to your original payment method.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery so we can resolve the issue.